Frequently Asked Questions
Everything you need to know about your Ford fashion experience.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to be eligible for a full refund.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart, as our contemporary fits may differ from other brands.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I track my order once it has shipped?
Yes, once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Are your garments sustainably sourced?
Ford is committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and utilize eco-friendly materials whenever possible.